Privacy Policy

Effective Date: 02/01/2021

At GLP Journey, we are committed to safeguarding your privacy and ensuring a secure experience while you interact with our website. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By accessing our website, you agree to the practices described within this policy.

  1. Information We Collect
    We collect both personal and non-personal information to enhance your experience. Personal information, such as your name, contact details, and payment information, is collected during purchases or registration. Non-personal data includes information like your IP address, browser type, and usage patterns, which help us optimise website performance. Cookies and tracking technologies are also used to improve your experience.
  2. How We Use Your Information
    The data we collect is used for:
  • Order Processing: To complete transactions and manage customer support.
  • Customer Communication: To respond to your queries and provide updates.
  • Marketing: If you opt in, we may send promotional material, which you can opt out of at any time.
  • Site Optimization: To enhance website functionality and tailor the experience.
  • Fraud Prevention: To protect against fraudulent activities.
  1. Sharing Your Information
    We do not sell or rent your personal data. We may share information with trusted third-party service providers, including payment processors and delivery companies, who are bound by confidentiality agreements. We may also disclose information if required by law or to protect our rights.
  2. Data Security
    We take extensive measures to secure your personal data, including encryption and secure storage. However, while we strive to provide a secure environment, no system is completely foolproof. We encourage you to take steps to protect your personal information.
  3. Your Rights & Choices
    You have the right to:
  • Access or update your data: You can contact us to request access to or correction of your personal information.
  • Request deletion: You can ask for the removal of your data, subject to certain exceptions.
  • Opt-out of marketing: You may unsubscribe from marketing communications at any time.
  • Manage cookies: You can control cookie preferences via your browser settings, though disabling cookies may affect site functionality.
  1. Third-Party Websites
    Our site may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
  2. Changes to This Policy
    This policy may be updated periodically, and any changes will be posted with the new effective date. We recommend reviewing this policy regularly.
  3. Contact Us
    If you have questions or concerns regarding this Privacy Policy, please contact us at:
    Email: info@glpjourney.co.uk

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